TeamViewer Support

mdex Quick Support
With the TeamViewer 'mdex QuickSupport' an mdex technician can connect to your PC without you having to install any software on your PC.

download the file TeamViewerQS.exe.

double-click on the file TeamViewerQS_en.exe TeamViewer QuickSupport will start.

the mdex technician asks for the displayed ID and password by telephone.

the mdex technician then establishes a remote connection to your PC.
Please make a data backup before starting the connection. We expressly point out that we accept no liability for data loss or data damage!

OpenVPN certificates

mdex OpenVPN Root Certificate
Depending on the server, one of the following certificates is required to establish an OpenVPN connection to mdex:
(download with right mouse button --> save target as...)

mdex OpenVPN server Required certificate Notes

openvpn20.mdex.com mdexCA20.crt mdex fixed.IP via OpenVPN settings

publicip20.mdex.de mdexCA20.crt mdex public.IP via OpenVPN settings

fixedip.mdex.de (port 1194) mdexCA10.crt Server runtime end: 10/2023

fixedip.mdex.de (Port 9300) ClientCAPack.crt Certificate expiry date: 10/2022 (Part: IC3SRootCA)

businessip.mdex.de ClientCAPack.crt Certificate expiry date: 10/2022 (Part: mdexRootCA)

publicip.mdex.de ClientCAPack.crt Certificate expiry date: 10/2022 (Part: IC3SRootCA)

The mdex OpenVPN certificate is in the standard PEM format. If the certificate is required in a different format, it must be converted accordingly. (e.g. under https://www.sslshopper.com/ssl-converter.html)

mdex OpenVPN server	Required certificate	Notes
openvpn20.mdex.com	mdexCA20.crt	mdex fixed.IP via OpenVPN settings
publicip20.mdex.de	mdexCA20.crt	mdex public.IP via OpenVPN settings
fixedip.mdex.de (port 1194)	mdexCA10.crt	Server runtime end: 10/2023
fixedip.mdex.de (Port 9300)	ClientCAPack.crt	Certificate expiry date: 10/2022 (Part: IC3SRootCA)
businessip.mdex.de	ClientCAPack.crt	Certificate expiry date: 10/2022 (Part: mdexRootCA)
publicip.mdex.de	ClientCAPack.crt	Certificate expiry date: 10/2022 (Part: IC3SRootCA)

mdex router

Here you will find available downloads of the respective mdex routers.

mdex Router MX510mdex Router MX510

mdex Router MX510 (UMTS mobile router)

MX510 Firmware

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:

Download: MX510 Firmware Package Version 02.00.997 Release Notes

The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

Firmware Update MX510

MX510 Documentation
All instructions and FAQs for the MX510 can be found at Instructions for mdex Router MX510.

mdex router MX630/MX7 seriesmdex router MX630/MX7 series

mdex router MX630/MX7 series

Firmware MX630 | MX700 | MX720 | MX740 | MX760 | MX770

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:

MX7xx_MX630 Firmware-Paket 6.3.10 (*.zip)     Release-Notes

The required firmware files MX7xx_Firmware_x.x.x.bin for the update are located in the firmware package (*.zip) in the folder Binaries.

The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

Firmwareupdate MX7 Series

MX760 mdex standard configurations

Configuration file Description

Download: MX760_Standardconfig_mdexSIM-Vodafone_fixedIP.cfg
(right mouse button > save target as ) MX760 standard configuration with preset mobile settings for operating an mdex SIM Vodafone.

When using an mdex SIM Telekom, other access data is required. The required access data (APN, username and password) for your mdex SIM Telekom can be read out in the mdex Management Portal . Enter the valid access data (APN, user name and password) for your mdex SIM Telekom in the MX760 under Configuration Mobile WAN.

Download: LTEpro-Paket_Konfig_MX760.cfg
(right mouse button > save target as ) Default configuration for using the MX760 with a mdex SIM Vodafone (incl. mdex public. IP) as mdex LTE pro Paket.
The user name for the mobile phone set-up is preset to mdex@m2m.mdex.de.
Depending on the SIM card, however, a different user name mdex@mdex.public or mdex@mdex.eu may be required. You can read out the required user name of your mdex SIM in the mdex Management Portal . If necessary, enter the valid user name of your mdex SIM in the MX760 under Configuration Mobile WAN.

download the required MX760 standard configuration file (download with right mouse button > save target as )

connect to the MX760 with a web browser (192.168.1.1, username / password: root / root).

Then click on Administrator -> Restore Configuration.

Select the downloaded MX760 default configuration file from Browse and click Apply.

perform a reboot to activate the mdex default configuration.

.

MX760 Documentation
All documentation and FAQs for the MX760 can be found at Manuals for mdex Router MX760.

mdex Router MX530/MX880mdex Router MX530/MX880

mdex Router MX530/MX880

Firmware MX530/MX880

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:

Download: MX880_MX530 Firmware-Paket_02.517 (*.zip)     Release-Notes

The required firmware file MX880_R_mdex.xx.xxx_WEBUI for the update. bin is located in the firmware package (*.zip) in the Binaries folder.

The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

How to make a MX530/MX880 Firmware Update

Documentation
All instructions and FAQs for the MX880 can be found at Instructions for mdex Router MX880.

mdex Router MX560mdex Router MX560

mdex Router MX560

Documentation
All documentation and FAQs for the MX560 router can be found at Manuals for mdex Router MX560.

Firmware MX560

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:

Download: MX560 Firmware-Paket_12.01.07.151 (*.zip)     Release-Notes

The required firmware file MX560_R_xx.xx.xx.xxx_WEBUI.bin for the update is located in the firmware package (*.zip) in the folder Binaries.

The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

How to make a MX560 Firmware Update

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:
Download: MX510 Firmware Package Version 02.00.997	Release Notes
The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:
MX7xx_MX630 Firmware-Paket 6.3.10 (*.zip) Release-Notes
The required firmware files MX7xx_Firmware_x.x.x.bin for the update are located in the firmware package (*.zip) in the folder Binaries.
The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

Configuration file	Description
Download: MX760_Standardconfig_mdexSIM-Vodafone_fixedIP.cfg (right mouse button > save target as )	MX760 standard configuration with preset mobile settings for operating an mdex SIM Vodafone. When using an mdex SIM Telekom, other access data is required. The required access data (APN, username and password) for your mdex SIM Telekom can be read out in the mdex Management Portal . Enter the valid access data (APN, user name and password) for your mdex SIM Telekom in the MX760 under Configuration Mobile WAN.
Download: LTEpro-Paket_Konfig_MX760.cfg (right mouse button > save target as )	Default configuration for using the MX760 with a mdex SIM Vodafone (incl. mdex public. IP) as mdex LTE pro Paket. The user name for the mobile phone set-up is preset to mdex@m2m.mdex.de. Depending on the SIM card, however, a different user name mdex@mdex.public or mdex@mdex.eu may be required. You can read out the required user name of your mdex SIM in the mdex Management Portal . If necessary, enter the valid user name of your mdex SIM in the MX760 under Configuration Mobile WAN.

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:
Download: MX880_MX530 Firmware-Paket_02.517 (*.zip) Release-Notes
The required firmware file MX880_R_mdex.xx.xxx_WEBUI for the update. bin is located in the firmware package (*.zip) in the Binaries folder.
The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

The firmware for this product includes software code developed by a third party under the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). For more information about the terms of use and the GPL code and LGPL code used in this software, please refer to the following link together with the firmware:
Download: MX560 Firmware-Paket_12.01.07.151 (*.zip) Release-Notes
The required firmware file MX560_R_xx.xx.xx.xxx_WEBUI.bin for the update is located in the firmware package (*.zip) in the folder Binaries.
The GPL code and LGPL code included in the firmware for this product is distributed without any warranty or guarantee on the part of the corresponding authors of the software; the copyright for it is held by one or more authors. For details, see the Open-Source license notes, GPL code and LGPL code of the firmware for this product and the GPL and LGPL terms of use.

mdex Kontakt
support@mdex.de
+49 4109 555 333

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