Here you will find a description how to view or export the router log:

Router:
Teltonika RUT series:	View log entries	Export log file
Advantech Router:	View log entries	Export log file
mdex Router MX530/560/880:	View log entries	Export log file

Teltonika RUT series

View log entries (Teltonika RUT series)

The log entries of the Teltonika router can be viewed as follows.

1. Log in to the router WebUI
2. Open the following menu item:

   Until fw version R_00.07.03:	System -> Administration -> Troubleshoot
   From fw version R_00.07.05:	System -> Maintenance -> Troubleshoot

3. Click at section Troubleshoot on the button "Show" at "System log":
   
4. The current log entries are now displayed. (Sorting: Oldest entry at the top, last entry at the bottom).

Export Log (Teltonika RUT Series)

The log entries of the Teltonika router can be exported as a troubleshoot file as follows.

1. Login to the router WebUI
2. Open the following menu item:

   Until fw version R_00.07.03:	System -> Administration, then on the tab Troubleshoot at the top.
   From fw version R_00.07.05:	System -> Maintenance -> Troubleshoot.

3. Click at the section Troubleshoot on the button "Download" at "Troubleshoot file":
   
   
4. The Troubleshoot file is created and offered for download. Save the troubleshoot file trouble_backup-MXxxx-xxxx-xx-xxx_xx-xx-xx.tar.gz on your PC.
5. Plase send it packed as zip-file! as e-mail attachment to the mdex Support.

For more information on troubleshooting, please refer to the Teltonika documentation, see here.

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Advantech routers

Show log entries (Advantech)

The log entries of an Advantech router can be viewed as follows.

1. Login to the Advantech router interface with a web browser.
2. Click on System Log under "Status".
3. The most recent log entries are displayed directly here. Press F5 once to refresh the entries.
4. Click on the Save Log button to view all the log entries:
   
5. Click Save Log again to refresh the display.

Export log file as 'Report' (Advantech)

In case of problems with an Advantech router, all configuration settings and log files relevant for analysis are saved in the report.

Restarting the router will delete all log entries. Therefore, save the 'Report' (after the malfunction has occurred) before restarting the router.

1. Log in to the router interface with a web browser.
2. Click System Log under "Status" and click the Save Report button:
   
3. Save the report file on your PC (xxx.txt).

You can send the report text file as an attachment by e-mail.

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mdex Router MX530/880 & MX560

Show log (MX530/560/880)

The log entries of the MX530/MX880 and MX560 can be viewed as follows. 1:

1. Login to the router WebUI
2. Troubleshoot options:
   
   • MX530/880: Click on System System Logs
   • MX560: Click on System Administration, then on the tab Troubleshoot at the top.
3. Click at System log on the button Show:
   
4. The current log entries are now displayed. (Sorting: Oldest entry on top, last entry on the bottom).

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Export log as 'Troubleshoot file' (MX530/560/880)

The 'Troubleshoot file' of the MX530/MX880 and MX560 contains all router configuration settings and log entries. 1.

1. Login to the router WebUI
2. Troubleshoot options:
   
   • MX530/880: Click on System System Logs
   • MX560: Click on System Administration, then on the tab Troubleshoot at the top.
3. Click at Troubleshoot file on the Download button:
   

   Restarting the router will delete all log entries.
   Therefore, save the 'Troubleshoot file' (after the malfunction has occurred) before rebooting the router.
   
   Only if the option Save log in has been changed to Flash memory beforehand will the log entries be retained even after the router has been rebooted:
   
   Once the analysis is complete, however, this option should be set back to RAM memory.

   
   
4. The Troubleshoot file is created and offered for download. Save the troubleshoot file trouble_backup-MXxxx-xxxx-xx-xxx_xx-xx-xx.tar.gz to your PC and send it as e-mail attachment to the mdex support.